Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

How & Why People Buy Tech

When marketing and selling a tech product or service, it is important to ask two questions to understand your buyers.

1. What motivates people to buy a tech product or service?

2. How do people find a tech product or service to buy?

I surveyed my LinkedIn audience for answers.

1. What motivates people to buy a tech product or service?

People buy a technology product or service for many reasons.

2. How do people find a tech product or service to buy?

People find and buy technology products or services in different ways.

These findings suggest businesses need to create customer-centric offerings to survive in a competitive marketplace.

Answering these questions will help businesses develop, create and, position offerings people want to purchase.

What motivates customers to buy your technology products and services?

How do your customers find technology products and services?

Join the conversation.

Posted 149 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

How Free, Low-Cost Trials & Loss Leaders increase Sales & Customer Loyalty

Free or Low-Cost Trials

When creating a new offering, I would offer a free or low-cost trial of your product to both end-users and industry experts. Consumers look for social proof before they buy a product. If the product is new, then none exists. To lower buyer resistance, you need to make the buyer feel comfortable about their purchase. Offering free or low-cost trials of your product is a great way to build trust and gather feedback. You can conduct market research and product testing using surveys to ask potential customers about their experience.

If your product helps to solve a customer’s problem, they will be happy to share it with others; increasing the chance of converting prospects into paying users. Product testimonials and endorsements help to address product reliability and usability. Customer testimonials build loyalty, brand recognition, and sales for your product.

Loss Leaders

If free or low-cost trials are not something that you can offer, you can use loss leaders. A loss leader is when you offer a product at a loss or break-even point to gain future business. Supermarkets and e-commerce businesses do this when a new product is rolled out.

Another place I saw loss leaders was in dental field sales. Certain customers were loyal to certain types of equipment. When I asked why, they said that these were the tools they used in school and they were comfortable using them. As a result, they did not want to switch. When I called on dental schools and hospitals, I found they were in contract with larger competitors. My larger competitors sold the equipment at cost; practically giving it away. Why would they do this? My competitors were creating life-long customers trained on certain tools who refused to switch.

Connection, trust, and advocacy are essential for customer acquisition. It is your job to turn your customer base into evangelists.

Free, low-cost trials and loss leaders help to increase sales and customer loyalty. The decision on where to offer a trial or use a loss leader is dependent on the specific product, business, and industry.

How have you used trials or loss leaders?

Share your thoughts.

Additional places to find my content and blog

WordPress: https://dangalante.me/

Tumblr: http://www.askdangalante.com/

LinkedIn: https://www.linkedin.com/today/author/DanGalante

Medium https://medium.com/@DanGalante

YouTube https://www.youtube.com/trendsettingsm

Anchor https://anchor.fm/dangalante

About Me

I’m a Strategic Marketer with Field Sales, Sales Enablement, Content Creation, and, Classroom Teacher/Trainer skill-sets using Marketing to drive Sales/Growth.

As a Marketer, I’ve worked with Start-Ups, a Political Campaign, and a Digital Marketing Conference.

I’m certified in Inbound Marketing with classes in Marketing, Product Management, Product Marketing, SEO, SEM.

Before teaching, I was an Outside Sales and Marketing Rep. selling and marketing dental products to Dentists using consultative selling, trade show marketing, field marketing, and market research.

I publish Sales, Marketing & Social Media Today a blog covering industry events and trends.

I’m seeking a full-time role in:

Inbound Marketing, Digital Marketing, Content Marketing, Product Marketing, Demand Generation, Social Media Marketing, Sales Enablement Enablement, Sales Strategy, Marketing Strategy, Employer Branding, Recruitment Marketing.

Open on title, industry, company, location, and level. Reach out on LinkedIn or at dan@dangalante.com to start a conversation.

Posted 119 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

How Voice is Disrupting Marketing & Customer Experience

I recently covered Voice Summit the largest voice tech conference that brings the conversational design ecosystem together in one place.

image

The conference was hosted at New Jersey Institute of Technology.

I was amazed about the impact voice technology will have on our lives. According to comscore.com, Voice search will account for 50 % of all search results by 2020.

sources designmatic https://www.jeffbullas.com/small-business-trends/

Voice technology is already in use in many home devices such as Amazon Alexa and Google home. Voice applications are already available in many smartphones as we can use our voice to dictate messages along with smartphone assistants Siri, Google and Bixby.

Home owners can use voice to operate things in their home.

Voice is at the very infancy of its capabilities. People will be able to use their Alexa or Google Home to start their cars and adjust the temperature as well as other commands. Mercedes Benz is implementing a digital assistant in their newer vehicles.

People will be able to dictate a search as opposed to having to open google and type what they are looking for. Voice provides brands and businesses with an opportunity to improve customer experience. However, brands are not currently equipped to serve up content and engagement using voice.

Voice is at the beginning of the technology life cycle. Many believe that voice will be another channel added to the omnichannel experience. Others think that it will overtake existing channel. Bret Kinsella of voicebot.ai discussed the data behind the companies in voice, the technology, its adoption and market growth prospects in his talk Voice Platform wars.


In terms of how Voice is changing marketing, it is on marketers to find new ways to engage their customers using voice. Rob Bennett CEO of rehab agency discusses the impact of Voice technology in Marketing.

CMOs need to incorporate voice into the marketing mix along with the other channels.

Jeff Rhores, Mike Darne, Wilson Tang and Chris Vennard share how they use Voice in their business and its potential for brands.

In terms of SEO and buyer personas, they also need to be built for Voice. Duane Forrester discusses how brands can create a voice optimization strategy and brand personas.


The debate is still out on whether voice will replace social media. Brandon Kaplan of Skilled Creative discusses how voice will replace Social Media and ways Brands can create Voice experiences for their customers.

Voice is an exciting technology and it will be interesting to see how it changes Marketing and how we interact with our world.

How are you using Voice technology? Comment and share below.

Posted 310 weeks ago