Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Trends in AI & Generative AI: Insights from The 2023 AI Summit New York 

Last week, I covered the AI Summit in New York. I was excited to learn about the trends in AI and generative AI and to see some commercial applications of these new technological advancements. 

Patrick Murphy of UAB led the AI Exhibitor hub. Patrick shared insights from his research on Entrepreneurship. He shared how start-ups use AI, and Generative AI to scale up and bring products to market. 

Generative AI is being used in the following eight ways:

  1. Content and Asset Generative
  2. Automated Processes
  3. Ideation
  4. Financial Management
  5. Project Design
  6. Optimized Structures
  7. Acceleration and incubation
  8. Ethics and Risk Management. 

There was a pitching completion where start-ups did pitches in multiple rounds. At the beginning of the competition, they received advice from judges on best practices. 

One of the start-ups that was of interest was Botwise. Jan Nowak shared how his team shared a use case on how they leveraged Language Learning models (LLM)using statistics and GPT solutions for rapid automation in customer service for Mylead.global is a platform that allows influencers to earn money. As a result, MyLead.global was able to screen influencers faster and better for their big brand clients.

AI-Powered Use Cases from across the board panel discussion

Leaders Saira Kazmi Ph. D. (CVS Health), Matthew Blakemore (Creative Industries Council) Taha Mokfi (HelloFresh), Kriti Kohli (Shopify), and Kris Perez (Data Force) share how they use chatbots, improving both the buyer and seller experience using AI. How AI can be used in video games to identify levels of violence and how AI can improve in healthcare and Radiology reducing the amount of time images are read while improving accuracy and detail. 

Another interesting Panel was by Tim Delesio CTO of techolution

Tim asked What’s driving the explosive rise of AI all of a Sudden?

The answer is the economics of the labor market.

On the demand side, he cited labor shortages and persistent high inflation. 

On the supply side, he cites the rise of ChatGPT and, major scientific and Technological breakthroughs in the past five to seven years. 

He shared trends in AI for 2024 that include:

  1. Physical Labor with AI to help deliver small batch sizes with high-precision quality control
  2. Improved customer engagement by providing a new generation of customer service agents using Generative AI 

Tim demonstrated some of these trends when he ordered a soda using an AI-powered robotic arm. 

The booth had another machine showing how AI can enhance inventory management when items are ordered. 

I was amazed to see some AI Tech that techolution brought to the marketplace.

On that note, I saw an AI-powered Kiosk by Graphen where a man ordered his food and paid. This company is using AI to revolutionize all industries.

Man orders food AI Kiosk

Man pays for food at AI Kiosk

There were so many great talks and exhibits. 

Additional pictures can be found on Instagram. 

I want to thank the AI Summit for having me as their guest. If you want to use AI and Generative to improve business outcomes, sign up for the AI summit in your city.

What do you think is next for AI and Generative AI?

Comment and share below.

Additional pictures can be found on Instagram

Posted 46 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

How to Gain Market Share with  Tech Products

During my time in field sales, I wanted to obtain the business of Dental Schools and Hospitals. After obtaining meetings and making presentations to prominent Dentists, I was informed that they could not buy from me. After handling objections, showing how my offerings were better than the competition, I found out why. The decision-makers explained that they were under contract with large manufacturers and distributors.

These competitors offered deep discounts to Dental Schools so their students would get comfortable using their products. When students would become licensed Dentists, they would use the products they trained on instead of the competitors. These competitors built lifelong customer loyalty.

When I called on certain Dentists, they said they liked a particular company’s product. I asked them why they liked the product and would they consider switching for something comparable with faster service. The Dentists said no saying that they learned on particular equipment in Dental School and it was the only thing they felt comfortable using.

The Technology Life Cycle

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Image via

http://www.matthewsonmarketing.com/wp-content/uploads/2012/11/chap-1-fig-2-geoffrey-moore-tech-adopt-curve1.png?w=580

Geoffrey Moore discusses the Technology life cycle in Crossing the Chasm.

Dental manufactures and large distributors used pricing to target the Innovators/Early adopters/which in this case was the dental students and hospitals. To increase market share, they offered discounted pricing in exchange for purchase and long service contracts. These manufacturers and distributors succeeded in targeting dental students right before they would become customers; earning them years of customer loyalty.

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Here is how this SAAS marketing program could be executed on the Technology Life cycle curve.

Innovators Preparation programs

Offer Preparation programs discounted pricing and free trials to try the product.

Have Pre-service Professionals get comfortable using the product.

Early Adopters Early Career Professionals

Offer them free trials and a lower discount.

Early/Late Majority Seasoned Professionals

Offer Trials and discounts to targeted staff and managers

Laggards Senior Staff Members

Continue to innovate the product and messaging to show how the product is being used.

Obtain Testimonials from satisfied staff and managers.

Show how the product exceeds competitors.

When appropriate, offer free and discounted trials to all appropriate prospects.

This is how Tech companies can improve their market share and generate life-long customer loyalty.

Tech Companies have the chance to improve business and generate life-long customer loyalty. This opportunity can be seized by offering discounted pricing and free trials to Innovators/Early Adopters which in this case are the preparation programs.

What Tech product do you want to try?

Comment and share below.

Additional Market Research Why & How People Buy Tech

When marketing and selling a tech product or service, it is important to ask two questions to understand your buyers.

1. What motivates people to buy a tech product or service?

2. How do people find a tech product or service to buy?

I surveyed my LinkedIn audience for answers.

1. What motivates people to buy a tech product or service?

People buy a technology product or service for many reasons.

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2. How do people find a tech product or service to buy?

People find and buy technology products or services in different ways.

image

These findings suggest businesses need to create customer-centric offerings to survive in a competitive marketplace. Answering these questions will help businesses develop, create and, position offerings people want to purchase. I

Why & How People Buy

When marketing and selling a product or service, it is important to ask two questions to understand your buyers.

1. What motivates people to buy a product or service?

2. How do people find a product or service to buy?

I surveyed my LinkedIn audience for answers.


1. What motivates people to buy a product or service?

People buy a product or service for many reasons.

image

2. How do people find a product or service to buy?

image

People find and buy products or services in different ways.

These findings suggest businesses need to create customer-centric offerings to survive in a competitive marketplace.

Answering these questions will help businesses develop, create and, position offerings people want to purchase.

About Me

I’m a Strategic Marketer with Field Sales, Sales Enablement, Content Creation and, Classroom Teacher/Trainer skill-sets using Marketing to drive Sales/Growth.

As a Marketer, I’ve worked with Start-Ups, a Political Campaign, and a Digital Marketing Conference.

I’m certified in Inbound Marketing with classes in Marketing, Product Management, Product Marketing, SEO, SEM.

Before teaching, I was an Outside Sales and Marketing Rep. selling and marketing dental products to Dentists using consultative selling, trade show marketing, field marketing, and market research.

I publish Sales, Marketing & Social Media Today a blog covering industry events and trends.

Articles and insights have been featured, mentioned and, referenced in:

Tractica in the News

The Future of AI

https://medium.com/@DanGalante/the-future-of-ai-insights-from-the-ai-summit-ab6267eca70b

Digital Marketing World Forum

https://www.digitalmarketing-conference.com/key-insights-from-digital-marketing-world-forum-north-america/

Voice Summit

Compilation: Our Favorite Post-VOICE Coverage So Far

https://www.voicesummit.ai/blog/compilation-our-favorite-post-voice-coverage

Engage Bay

7 Steps to Align your Marketing Automation Strategy

https://www.engagebay.com/blog/marketing-automation-strategy/

Relay 42

The Role of Technology in Customer-Centricity

https://relay42.com/resources/blog/the-role-of-technology-in-customer-centricity

Databox

How to Improve Marketing and Sales Alignment (Gave background)

https://databox.com/how-to-improve-sales-marketing-alignment

Onalytica

Named as a Top STEM Influencer for EdTech and Education Industry Insights.

http://www.onalytica.com/blog/posts/stem-top-influencers-brands-publications/

The Arizona Republic

http://yourbusiness.azcentral.com/handle-top-10-sme-sales-objections-24845.html

Twitter Ads Blog

https://blog.twitter.com/2014/how-smartphone-users-engage-on-twitter-three-key-findings

Paper.li’s Wall Of Fame via Scoop.it

http://www.scoop.it/t/all-things-paper-li/?tag=Dan+Galante

I’ve been honored for my Social Profiles

•LinkedIn SSI Score in the Top 1%

•SlideShare for being in the top 5% of profiles viewed in 2014

•LinkedIn Profile was in the top 1% of profiles viewed out of 200 million members in 2012

I’m seeking a full-time role in:

Inbound Marketing, Digital Marketing, Content Marketing, Product Marketing, Demand Generation, Social Media Marketing, Sales Enablement Enablement, Sales Strategy, Marketing Strategy, Employer Branding, Recruitment Marketing.

Open on title, industry, company, location, and level. Reach out on LinkedIn or at dan@dangalante.com to start a conversation.

Posted 160 weeks ago

Sales, Marketing & Social Media Today

I write about the three topics that I am most passionate about; Sales, Marketing and Social Media. These topics are covered from my experiences in outside sales and marketing. My objective is to use my expertise to help business and the individual.

Start Ups, Networking & Innovation Intersect at TechDay NY

I covered TechDay in New York City at the Jacob Javits Center this past Thursday.

Organizers of the event offered the opportunity to: network with Venture Capitalists, Accelerators, listen to Tech Talks, Fireside chats and pitch your start up. Attendees were able to look for a job or business opportunity with exhibitors and start ups. Entrepreneurs even had the opportunity to audition for SharkTank.

I took a longer walk through of TechDay here.

Companies that pitched were from all different industries. You can watch the pitches here courtesy of TechDay.

If you were not in New York, TechDay is coming to Los Angeles and London later in the year.

I really enjoyed the event. Did you attend? What are your thoughts on TechDay NY?

Comment and share below.

Posted 287 weeks ago